No-Code Solutions Specialist

About Us:

At Align Technologies, a leading SaaS tech company, we’re committed to helping businesses achieve their strategic initiatives. Located in the heart of New Orleans, we specialize in offering innovative, no-code solutions that streamline operations and enhance productivity. Join our dynamic team and make a significant impact on our growth and customer success.

The Role:

We’re looking for a passionate No-Code Solutions Specialist to join our team. This role is ideal for someone who thrives in a fast-paced environment and is eager to provide solutions that help our customers succeed without needing to code. You will be the bridge between our product and our customers, ensuring seamless integration and exceptional support throughout their journey with us.

Key Responsibilities:

  • Implement and support no-code integrations with our customers, customizing solutions to meet their unique business needs.
  • Provide outstanding technical support, assisting customers with troubleshooting, and resolving issues related to no-code integrations and the software overall.
  • Conduct product demonstrations and training sessions for customers, ensuring they can leverage our platform to its full potential.
  • Collaborate with the product development team to relay customer feedback and contribute to the enhancement of our no-code platform.
  • Stay up-to-date with no-code technology trends and continuously improve your skills to serve our customers better.

Requirements:

  • 1-3 years of experience in a customer-facing technical role, preferably in the SaaS industry.
  • Strong understanding of no-code platforms and tools (Zapier).
  • Excellent problem-solving skills and the ability to think analytically.
  • Outstanding communication and interpersonal skills, with the ability to explain complex concepts in a clear and concise manner.
  • Self-motivated, with a strong sense of ownership and a team-player attitude.
  • Bachelor’s degree in Computer Science, Information Technology, or related field is a plus.

Why Join Us?

  • Competitive salary and benefits package.
  • Flexible working hours and the option for remote work.
  • A vibrant and inclusive company culture that values innovation, teamwork, and continuous learning.
  • Opportunities for professional growth and development.

Position Location: New Orleans, LA (Hybrid/Remote options available)

NOTE: Submit resume and cover letter as a PDF.  Cover Letter is strongly recommended. We are not able to sponsor visas for this position. No recruiters please.