Ricoh USA Leverages Align to Drive Strategic Priorities and Savings

Streamlining Operations in a Complex Environment

With a large, complex organization, Ricoh needed an efficient way to track progress using the Rockefeller Habits framework. Specifically, they sought tools to streamline daily huddles and manage top priorities across teams and departments.

Who is Ricoh USA?

Global Powerhouse Driving Operational Excellence

Ricoh USA, a leader in information management and digital services, operates with 80,000 employees and generates $16 billion in annual revenue. To enhance operational alignment, the company’s Vice President of Supply Chain spearheaded a transformative initiative.

The Challenge

Streamlining Operations in a Complex Environment

With a large, complex organization, Ricoh needed an efficient way to track progress using the Rockefeller Habits framework. Specifically, they sought tools to streamline daily huddles and manage top priorities across teams and departments.

Align’s Solution

A Centralized Platform to Drive Focus and Accountability

Align provided Ricoh with a comprehensive platform to run daily huddles and track priorities. The software created transparency, improved communication, and ensured that team priorities were directly linked to strategic goals. This alignment fostered clarity and focus throughout the supply chain.

The Rollout

From Pilot to Full-Scale Adoption

The initial rollout focused on supply chain directors over a three-month period. After seeing immediate success, Ricoh expanded the platform to managers, scaling its usage across the organization and driving even greater alignment.

Results That Speak Volumes

Millions Saved and Unmatched ROI

• In just six months, Ricoh’s supply chain and operations teams identified millions in cost savings by closely tracking priorities and optimizing operations.
• Team alignment improved dramatically, allowing Ricoh to use the platform in ways that maximized its impact.
• Ricoh realized a remarkable 1000:1 benefit-to-cost ratio within the first year.

The Lasting Impact

Improved Productivity and Collaboration

Align’s software transformed Ricoh’s operations, enhancing productivity, collaboration, and transparency. By aligning strategic goals with daily activities, the platform not only generated financial savings but also provided clarity and focus across all departments.

Why Ricoh Recommends Align

A Proven Solution for Driving Team Success

Ricoh USA endorses Align for its simplicity, effectiveness, and ability to improve communication and transparency. With millions saved and priorities consistently managed, the platform played a critical role in optimizing their operations.