Priorities, Goals, Rocks, OKRs
A Priority is:
A change that takes the full quarter to accomplish. A priority connects your daily work to the bigger picture company goals and are the link between your quarterly strategic plans, and the work your team is doing to execute.
Your company may call them Goals, OKRs, Rocks or something else!
A Priority might be:
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A Company wide initiative
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A Personal outcome to strive towards
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A Cross-function high-level project with specific milestones
AI Accountability Coach
What is the difference between Metrics, Priorities, Critical Numbers, and KPI Cards?
There are a lot of numbers in the system, how does it all fit together?
Metrics are the connection point between all of the visualizations in the software. To use an integration, you connect it with a Metric. To update the same number in multiple places, connect it with a metric!
KPI Cards are visualizations of other items in the software. You can visualize any of the measurements from Quarterly Actions on the One Page Plan to your Priorities and Critical Numbers or even a standalone metric (Preview Release!).
Priorities can be KPI driven which means you can measure the priority with a number. That number can be a standalone that is only on the priority and not connected. Or it can be a metric that is able to connect to other components or integrations.
Critical Numbers are the 5 numbers that are elevated to a higher status. These numbers are often leading indicators of success for your team. The numbers you want your team obsessing over and rallying behind this quarter.
Why should I use Priorities?
Make Goals Actionable
SMART Goals
Making goals specific, measurable, actionable, realistic and timebound (SMART) sets a clear expectation of what needs to be accomplished to be successful.
Build Transparency
Clear Picture
The dashboards in Align give a clear picture around where progress stands allowing us to be more proactive when opportunities or red flags arise. Everyone can track throughout the quarter.
Connect to the Big Picture
Cascading shows Impact
Cascading priorities from the top down creates a direct link between your daily work and the overarching company goals. You can clearly see how your work affects the big picture metrics and have greater ownership in the company’s success.
Create Focus
Prioritize for Empowerment
Know how to focus your time and effort to make the most impact. Help your team prioritize the items that will accomplish the “right” things right now.
Get Started with Priorities
How to make the most of our your Priorities in 3 steps.
Step 1 – Build your Priorities
The first step is to get your ideas out of your head (or piece of paper) into the software where you can achieve them!
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Learn how to create Priorities! Watch the video (13min) to the right – it’s time stamped, so you can jump around!.
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Add in a Company Priority for the current time period
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Break down the Company Priority and create 2-3 individual priorities for yourself
We recommend each person should own no more than 2-3 priorities.
More Tutorials!
Check out the FAQs in the software.
What is a User Driven Priority?
How do I make my priority visible only to myself or my team?
Step 2 – Revise for impact
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Re-write your Priorities as if they will be done by the end of the period. As you do this, think about “if I achieve this outcome, will my contribution reflect what I expect?” Use the description section to answer Why, How Success. “Why are we doing this in the company?” “How do I achieve this? Who is Involved and what needs to get done?” “Success – What metric lets you know you’ve succeeded?”!
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Revise your priorities – pair off with a colleague to “coach” through your Priorities – use these coaching questions to determine Strong v. Weak words. Make your Priorities SMART – check out the video below from Coach Herb Cogliano
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Are you being realistic with your time? There are only so many hours in the day! Are you committing to a realistic amount of work on top of your current “in” the business activities? Use this calculator to see the number of hours, then estimate how much you feel is appropriate to devote to “on” the business activities. Depending on your role in the company, it could be 5% (entry level) or 75% (c-suite)!
Make Your Priorities Smart
Specific – Each priority should have enough detail that an outsider would understand WHY you need to achieve the goal, HOW you are going to achieve the goal, and WHAT you have done so far to achieve the goal. Align recommends breaking larger goals into smaller pieces, such that the “parent” priority explains your WHY, the “child” priorities explain your HOW, and the metrics and tasks explain your WHAT.
Measurable – Create priorities that have clear measurable outcomes using 3 different methods within Align. KPI driven priorities give you the ability to clearly define, and measure completion of your goals using either target counts, percentage of completion, confidence ratings or your own custom KPI units. Rollup Priorities allow for team collaboration on big objectives, ensuring that each team member has Alignment to the overall ‘parent’ priority. Task driven priorities give you the ability to have action items with specific due dates drive the completion of the priority. You can also accomplish this by creating a milestone based KPI driven priority.
Attainable – When creating your priority use the description box to fully lay out your action plan, so you and your team are clearly able to see the work that it is going to take to accomplish the goal.
Relevant – Sit down with your team and determine if this goal is truly something that needs to be achieved. Transparency is key here! Giving your team visibility into the priority allows everyone to determine the work being done is where your focus needs to be.
Timely – The most effective goals typically have a timetable for completion. Using Align to precisely map out, and keep track of the progress being made, will ensure your priorities never fall too far behind.
Step 3: Create Alignment & Execute
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Check the Cascade – Does your priority contribute to a Company Priority or Annual Initiative? If yes, make sure that priority is attached. If no, should you keep it? At least 1 of your priorities each period should contribute to a Company Priority or Annual Initiative.
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Align to a communication rhythm – do you have a 1:1 setup with your manager to review progress and ask for help?
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Find your #1 – Work with the whole company to identify the “#1” company priority – it’s the one thing that if you don’t get it done as a company this quarter, you will see clear consequences in your business. Label that priority – #1 – and create a huddle to talk specifically about the progress and all of the contributing priorities. We find every 2 weeks is a great rhythm that catches challenges in time, but does not over-burden the team!
Making Priorities Strong (PDF One-sheet) – Weak Words and Coaching Questions
Want additional help?
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If you’re struggling with WHAT to write, try a Targeted Coaching session focused on SMART/FAST priorities.
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Need help with HOW to put it in the software? Book an Advisor Led training for your team.
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Ask Align twice per week – ask our team of Advisors your questions! No registration necessary, just join the link.
Priority Best Practices
Some tips and tricks Writing, Executing and creating a Company-Wide Focus.
Writing Priorities
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Assign an Owner – Each priority will have an assigned owner who will be responsible for updating KPIs and reporting on progress. This creates a culture of accountability that encourages individuals to seek help when needed and offer support when they’re ahead.
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Write each priority with the end of the period in mind. Ask yourself, “If I achieve this outcome, will it contribute to the Company Priority or Annual Initiative as expected?” This helps to ensure that your priorities are aligned with the company’s overall goals and objectives.
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Use Strong words to effectively communicate and inspire action. Be as specific as possible with your wording so everyone understands the end result you’re looking to achieve. We recommend you partner up with a teammate and use these coaching questions discuss your priorities. Alternatively, you can reflect on them independently, but exploring priorities with a colleague can be more engaging and inspiring!
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Make it Measurable -Ensure that each priority is measurable, with clear criteria for 100% completion. This clarity will ensure that everyone involved understands precisely what is required to achieve each objective.
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Limit to 3-5 – Limit the number of priorities assigned to each person to 3-5, with at least one directly aligned with the company’s #1 priority. This will encourage individuals to focus on achieving significant progress without becoming overwhelmed.
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Align with Strategy – Establish alignment with the company’s strategy by asking each individual to align their priorities with the overall company priorities or annual initiatives. Each person should have at least one priority that is directly aligned with the company’s strategic goals to help everyone work towards a common objective and contribute to the company’s success.
BLOG BONUS: How do well written goals help with performance reviews?
Executing on your Priorities
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Update progress regularly – Keep progress updates flowing regularly so everyone can see how things are going. We suggest doing it at least once a week, but if you’re really on top of things, daily updates are even better!
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Bring priorities to life – chat about them all the time! Make sure you’re discussing individual priorities in your manager 1:1s.
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Be Proactive – Address any stucks or opportunities related to your priorities during daily and weekly huddles.
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Identify your #1 Company Priority – Figure out the most important thing your team needs to accomplish this quarter – what’s the one thing that absolutely has to get done, no matter what? Once you’ve got it nailed down, add a big “#1” to the beginning of its name so everyone knows it’s the top priority.
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Create a Huddle for the #1 priority– Invite everyone who’s involved and depending on how deep the priority tree goes, you may create a few huddles related to the #1 priority. We suggest the #1 priority huddle meet every 2 weeks for an hour to chat about progress, ask for help, and come up with new ideas.
Create a Company-Wide Focus
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Reinforce Alignment: Ask each team member to align their personal priorities with the company’s overarching objectives. Assist your team in prioritizing tasks that will achieve the “right” goals right now. We recommend that each person align at least one of their individual priorities with a Company Priority or Annual Initiative.
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Lead by Example: When executives acknowledge their priorities falling behind in a daily or weekly meeting, it sets a positive example that it’s acceptable to experience setbacks, as long as actions are taken to address them promptly.
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Create Transparency: Don’t hide behind privacy settings. When you openly show how priorities cascade through the organization, it helps every employee see how their work contributes to the company’s success.
Priority Resources
Bring these resources to your team as your do the work to make and achieve your goals and priorities.
What are the 3 types of priorities?
Each priority type measures progress in its own way.
KPI-DRIVEN
KPI stands for “Key Performance Indicator”. Select a start and target value to measure your progress towards your goal. Example: Raise revenue from $120k to $160k this quarter.
ROLL-UP
The progress on roll-up priorities is determined by the statuses of its child priorities. Example: Set a roll-up priority to close 20 accounts by the end of the period and create child priorities for your 5 teammates to close 4 accounts each.
TASK-DRIVEN
If a priority has underlying to-dos that are too small to make sub-priorities, use a task-driven priority to measure progress. Task-Driven priorities are measured by the percentage of completed tasks. Example: Set a priority to launch your new sales site. Attach all of the tasks necessary to make this happen.
*Note: tasks can be attached to KPI and Roll Up Priorities, but they only count towards the progress of Task Driven Priorities.